Refund policy

We make personalized gift-giving easy, fast and letter-perfect -- we guarantee it!  We inspect every item again for quality and accuracy before it ships to you or someone special.

We guarantee our personalized products to be free of manufacturing errors or
product defects. If there is a quality issue with your order, you may return it in new condition and in its original packaging for a prompt exchange for the same item.

Understandably, personalized items cannot be accepted for return, unless there is a manufacturing error or product defect.

All refunds and exchanges must be made within 10 days of receipt.

We want your order to be made just the way you want it! We understand that everyone makes mistakes (including us!) Please review your personalization
information before submitting your order. Check spelling, dates and names
carefully.